FIFA voids incorrectly priced free World Cup tickets following website glitch

FIFA has annulled World Cup tickets for roughly 60 fans who accidentally secured them for free due to a website glitch and is now requesting full payment from them.

The affected fans were informed on Wednesday regarding tickets that were “allocated at no charge (0 USD) due to a prior payment issue during the checkout process”, FIFA stated on X.

“The tickets requested by these fans remain reserved, and the affected fans have been invited to complete payment of the correct amount. FIFA regrets the error and any inconvenience caused.”
This incident is the most recent complication in what has been an already controversial ticketing process for the tournament co-hosted by the US, Canada, and Mexico. Last week, the attorneys general of New York and New Jersey announced they have summoned FIFA over its ticketing practices amid concerns regarding fans’ seat locations at the World Cup.

The 48-team tournament is set to take place from June 11 to July 19.