Banks possess AI technology, but their greater challenge lies in effectively utilizing it.

Banks possess AI technology, but their greater challenge lies in effectively utilizing it.
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Banks can leverage AI to reduce expenses, enhance decision-making, and increase efficiency. However, experts emphasize that preparedness, governance, and execution are more critical than the technology itself.

By
Ramanan SV
 May 30, 2026, 6:54:21 PM IST (Published)

Banks have AI. Their bigger problem is knowing how to use it

The adoption of artificial intelligence has swiftly transitioned from a curiosity in meetings to a key priority for banks. Whether in lending, payments, trade finance, operations, customer service, or risk management, financial institutions are no longer questioning AI’s relevance; instead, they’re focused on how quickly it can be implemented and the reliability of its business outcomes.

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