Sam George Mattackal, Head of Technology at Experion Technologies, a global leader in product engineering and digital transformation services.
He stated that by integrating document capture, validation systems, workflow automation, configurable rules, and AI-driven decision-making, organizations can reduce processing times from several days to mere hours.
He emphasized that automation is facilitating the transition of routine, low-risk cases to system-driven workflows, while human involvement is primarily focused on exception handling.
Mattackal pointed out that in industries linked to the supply chain, financial workflows are intricately tied to operational systems like procurement, logistics, and compliance.
He noted that collaborations between global tech firms and engineering companies enhance system integration by merging workflow platforms with capabilities in AI/ML, data engineering, cybersecurity, and cloud-native architecture.
This approach minimizes manual duplication, data silos, and integration gaps while elevating overall processing speed.
He mentioned that transparency and audit readiness are increasingly critical aspects of financial operations. Organizations are progressively adopting structured workflows, access controls, and audit trails to bolster visibility and compliance within financial processes.
He observed that businesses are shifting from standalone tools to integrated systems where finance and operations platforms are interconnected and capable of sharing real-time data through API-based architectures.
He also added that automation and AI-driven workflows are expected to boost efficiency, risk management, and resilience, particularly in sectors with high volumes of repetitive tasks such as manufacturing, logistics, and utilities. However, he cautioned that financial services necessitate a more controlled approach, with governance, monitoring, and human oversight embedded in systems.
First Published: May 20, 2026 5:28 PM IST
