On Tuesday, June 16, the airline announced this initiative, indicating that the fare will be offered on a trial basis and is limited to Economy Class. This update adds to Air India’s current fare structure, which includes Value, Classic, and Flex fare categories introduced in 2024.
With the ‘Basic’ fare, passengers can check in 15 kg of baggage and bring 7 kg of cabin baggage. The fare also includes a complimentary tea or coffee during the flight, although complimentary meals are no longer part of the offering.
The airline explained, “The introduction of the ‘Basic’ fare reflects Air India’s pro-consumer strategy, acknowledging that travellers have varied preferences. By separating certain services, Air India allows price-sensitive travellers to pay only for what they want, while still providing comprehensive service for those who prefer an all-inclusive package.”
Air India added that customers booking under the
new ‘Basic’ fare can customize their travel experience by adding services as needed. For instance, passengers who wish to have a meal onboard can still pre-purchase one up to 24 hours before flight departure, with meal options including Vegetarian, Non-Vegetarian, Jain, and Diabetic meals.
If there are changes to a flight’s schedule or if passengers are moved to another flight, pre-purchased meals will be transferred to the new flight, or a refund will be provided.
The airline also clarified that the Basic fare serves as an addition and does not replace its existing fare options. Customers will still have the choice of Value, Classic, or Flex fares, which include complimentary meals and other bundled benefits.
“With the addition of the Basic fare, Air India continues to enhance its offerings, aiming for a more intuitive, equitable, and customer-focused travel experience,” the airline stated.
Currently, the Basic fare is offered only on select domestic routes and can be booked through Air India’s direct channels, such as its website, mobile app, contact centre, and airport ticketing offices.
Air India noted that it will assess customer feedback during the pilot phase before deciding on a broader implementation of the fare category.
