Davos 2026: Freshworks CEO Claims AI Outperforms Humans in Customer Satisfaction.
Freshworks is utilizing artificial intelligence to revolutionize customer service and internal functions, with AI agents now surpassing human…
Freshworks states that AI is handling everyday office tasks, allowing employees to concentrate on more complex responsibilities.
Freshworks is increasingly targeting large enterprises and mid-market companies as it enhances AI integration across its offerings, stated CEO…