Digital transformations often stumble, not due to technological inadequacies, but because the design fails to align with human behaviors and the realities of everyday work, according to Jagadeshwar Gattu, President – Digital Foundation Services at HCLTech.
Despite substantial investments in digital transformation, numerous organizations find themselves reaching a limit. While technology has progressed, its adoption and long-term impact lag behind. This disconnect stems from structural issues in how organizations approach change. When technologies are deployed without consideration for cognitive biases, social dynamics, and behavior patterns, they inevitably face resistance.
Continue Reading with
Continue Reading with
CNBC-TV18 Access Membership
Priority Access and Networking: CNBC-TV18’s flagship events
Interaction with CNBC-TV18’s journalists
Webinars & LIVE Q&As with India Inc. Leaders
Exclusive CNBC-TV18 studio & newsroom tours
Premium business insights, expert opinions & analysis
Curated lifestyle privileges & offers
